Vanta Haven builds automated assistants that answer your customers' WhatsApp messages instantly, using your menu, your hours and your delivery areas. Nobody waits, nothing gets missed. We build the websites too.
Malé, Maldives
Nobody at the restaurant was awake. The first reply took four seconds.
Most small businesses here lose customers to a slow reply, not to a competitor's cooking. We fix the reply first, and build the website if you need one.
An assistant on your WhatsApp that answers the questions you are tired of answering.
A fast, simple site built for phones, because that is where your customers already are.
These are the real messages small businesses in Malé get, over and over, usually at the worst possible moment. The assistant takes all of them.
Asked a hundred times a week, usually mid-service.
The same dozen questions, from every single guest.
Answered instantly instead of whenever someone is free.
Every one of these has a fixed answer that never changes. That is exactly the work worth handing over, and exactly the work that costs you a customer when it takes forty minutes.
An assistant that guesses will eventually promise a price you do not charge or a table you do not have. Ours is built to hand the conversation over instead.
Every answer comes from information you gave us. Anything outside it goes to a human, every time.
Nothing is committed until you have seen it working with your own menu in it.
You tell us the questions you answer over and over, and we tell you honestly whether this is worth doing for your business. Fifteen minutes, no cost.
We load your real menu, hours and delivery areas in. You test it from your own phone, and tell us what it got wrong, before a single customer sees it.
On its own number, so nothing you already rely on changes. We keep it updated as your menu does, and you can stop the service with a month's notice at any point.
Short answers, including the ones that are not entirely in our favour.
We would recommend not. A number connected to this system can no longer be used in the normal WhatsApp app. That is Meta's rule, not ours, so we set it up on a separate number and your existing one keeps working exactly as it does today.
It says so and passes the customer to a person. It is built to answer only from the information you give us, and it will never invent a price or confirm a booking.
No. It takes the repetitive questions off whoever is holding the phone during service. Anything that needs a person still gets one.
Yes. Dhivehi and English, replying in whichever language the customer writes in.
A one-off setup and a small monthly fee that covers running it and keeping your information current. The exact figure depends on your message volume, so get in touch and we will look at it properly.
We can usually show you a working version with your real menu in about two weeks. Going live takes a few weeks more, because Meta runs a business verification process whose speed we do not control. We will always tell you where it stands.
Something we have not covered? Ask us directly and we will answer honestly, including when the answer is that this is not right for you.
We will build a version with your real menu in it so you can test it yourself before deciding anything.